Privacy Policy
This policy explains how SkillForge Labs LLC may collect, use, and protect information when you visit the website, submit a contact request, or communicate about courses.
Information we collect
We may collect your name, email address, phone number, course interest, organization name, message content, enrollment details, and support communications. Hosting and security systems may also collect technical data such as IP address, device type, browser, page requests, and timestamps.
How we use information
- To respond to course inquiries and support requests.
- To manage enrollment, access, learner communications, and program updates.
- To improve website content, course structure, and learner experience.
- To protect against fraud, misuse, security incidents, or unauthorized access.
- To maintain business records and comply with legal or accounting obligations.
Contact form use
The contact form is intended for ordinary course inquiries. Do not submit passwords, payment card numbers, government identification numbers, confidential client files, medical information, or other sensitive data through a general website form.
Service providers
SkillForge Labs LLC may use third-party providers for hosting, email, analytics, payment processing, course delivery, file storage, and customer support. These providers may process information only as needed to provide their services.
Data retention
Information is kept for as long as reasonably needed for customer service, course administration, transaction records, security, legal compliance, and business operations. Retention periods vary by information type and purpose.
Your choices
You may contact SkillForge Labs LLC to ask questions about privacy practices or request updates to your contact information. Some records may need to be retained for legal, security, or transaction reasons.
Contact
SkillForge Labs LLC, 5245 Ridge Avenue, Philadelphia, PA 19128. Phone: (267) 253-0019. Email: info@skillforgelabsllc.com.