Refund Policy

Refund eligibility depends on the purchased program, access status, timing, promotional terms, download activity, and support already delivered.

General policy

SkillForge Labs LLC encourages learners to review course details, requirements, access periods, and support terms before enrollment. If anything is unclear, contact the company before purchase.

Review factors

• Purchase date and date the refund request is received.
• Whether course access was activated.
• How much course content, downloads, templates, or support has been used.
• Whether the course was purchased as a bundle, discount, special quote, or final-sale offer.
• Payment processor rules, chargeback status, or suspected account misuse.

Digital course access

Because online courses may include immediate access to videos, worksheets, prompts, templates, project files, and support materials, refunds may be limited after substantial access or download activity.

How to request a refund

Email info@skillforgelabsllc.com with your name, purchase email, course name, purchase date, and a brief explanation. The company may request additional details to locate the transaction.

Processing

Approved refunds are generally returned to the original payment method. Bank and payment processor timelines vary and may take several business days after approval.

Non-refundable items

Custom training, completed consultation time, completed support sessions, corporate arrangements, downloaded deliverables, and final-sale programs may be non-refundable unless required by applicable law or written purchase terms.

Access after refund

If a refund is approved, course access and related support may be removed. Learners should stop using downloaded materials except where continued use is expressly permitted in writing.